Best Sales CRM Software 2023

1. Freshsales: Best overall
2. monday.com: Best scalable sales CRM solution
3. keap: Best for simplicity
4. Pipedrive: Best for all business sizes
5. Salesflare: Best for small businesses selling their products B2B
6. Salesforce: Best for affordability
7. Zoho CRM: Best all-in-one CRM platform
8. HubSpot: Best highly customizable platform

Sales CRM software is a type of customer relationship management (CRM) software that is specifically designed to help businesses track and manage their sales process. CRM software can help businesses organize their leads and opportunities, automate tasks, analyze data, collaborate with team members, and personalize their outreach.

There are many different sales CRM software available, so it can be difficult to know which one is the best for your business. In this blog post, we will discuss the best sales CRM software options, along with their features and pricing.

1. Freshsales

Freshsales is a cloud-based CRM that helps businesses across different industry verticals to manage their interactions with existing and potential customers. It provides a variety of features to help sales teams track leads, manage deals, and build relationships with customers.

Features

Some of the key features of Freshsales:

• Lead management
• Deal management
• Customer relationship management (CRM)
• Sales analytics
• Integrations with a variety of other business tools
• Automated workflows
• Territory Management
• Zoom Meetings

Pricing

• Forever Free: This plan is Available for free for up to 3 users; feature-packed for small teams including a visual sales pipeline, automation via workflows and sales sequences, built-in email, phone, and chat for contextual engagement
• Growth: This plan starts at $18 /user/ month.
• Pro: This plan starts at $47 /user/ month.
• Enterprise: This plan starts at $83 /user/ month.

Pros:

• Easy to use
• Affordable
• Powerful features
• Excellent customer support
• Scalability
• Industry-standard security measures

Cons:

• The mobile app can be buggy
• The learning curve can be steep

If you’re looking for a powerful and easy-to-use CRM software, Freshsales is a great option. It’s affordable, packed with features, and integrates with other popular software.

2. monday.com

monday sales CRM is a cloud-based CRM software that helps businesses of all sizes manage their sales process more effectively. It offers a wide range of features, including lead management, contact tracking, opportunity management, email marketing, and reporting.

Features

Some of the key features of monday.com:

• Email sync
• Activity management
• Sales forecasting
• Activity tracking
• Lead capturing

Pricing

• Free plan: Up to 2 users, unlimited contacts and pipelines.
• Basic plan: $12.50/user/month.
• Standard plan: $17/user/month.
• Pro plan: $30/user/month.
• Enterprise plan: Contact sales for pricing.

Pros:

• Easy to use and intuitive interface
• Flexible and customizable
• Wide range of features
• Affordable pricing

Cons:

• Mobile app is not as user-friendly as the desktop version
• Customer support can be slow to respond

Overall, monday sales CRM is a good option for small and medium-sized businesses that are looking for an easy-to-use and affordable CRM solution. It offers a wide range of features, including lead management, contact management, opportunity management, sales pipeline visualization, reporting, and automation. However, it lacks some advanced features, and the mobile app is not as user-friendly as the desktop version.

3. keap

Keap is a sales and marketing automation platform that gives small businesses the tools they need to take their businesses to the next level.

Features

Keap offers a wide range of features, including:

• Lead management
• Contact management
• Opportunity management
• Sales pipeline visualization
• Reporting
• Automation

Pricing

• Pro plan: $159 /month (Billed at $1908/year) – 1500 total contacts
• Max plan: $229 /month (Billed at $2748/year) – 2500 total contacts

Pros:

• Easy to use
• Feature-rich
• Scalable
• Good customer support

Cons:

• The email creation module is not as robust as it could be.
• The price is much higher than most CRMs
• Duplicates are hard to manager after you’ve already marked them as non duplicates

Overall, Keap is a very good option for small businesses that are looking for an easy-to-use and Feature-rich CRM solution.

4. Pipedrive

Pipedrive is a web-based CRM and pipeline management software that helps businesses plan their sales activities and monitor deals. It is used by over 100,000 companies in 179 countries.

Features

Pipedrive offers a wide range of features, including:

• Deal tracking
• Activity scheduling
• Automation
• insights and reports
• privacy and security
• mobile apps and intergrations

Pricing

Pipedrive offers five pricing plans. The prices vary depending on the features you need.

• Essential: $11.90 /user/ month.
• Advanced: $24.90 /user/ month.
• Professional: $49.90 /user/ month.
• Power: $59.90 /user/ month.
• Enterprise: $74.90 /user/ month.

Pros:

• Visual pipeline
• Easy to use automation
• Great mobile app
• Affordable pricing

Cons:

• Limited customization
• No native contact management
• Bad customer support

Overall, Pipedrive is a good choice for businesses that are looking for a simple, powerful, and affordable CRM solution. However, businesses that need a highly customizable CRM solution or more advanced reporting features may need to look elsewhere.

5. Salesflare

Salesflare is a smart CRM and email outreach platform that helps thousands of small and medium-sized B2B businesses sell more with less work.

Features

• Sales Force Automation
• Marketing Automation
• Mobile & Social
• Reporting & Analytics

Pricing

Salesflare offers three pricing plans:

• Growth: $35/month
• Pro: $55/month
• Enterprise: custom pricing

Pros:

• Easy to use
• Powerful features
• Intelligent CRM
• Integrations with other business systems
• Affordable
• Great mobile version

Cons:

• The way contacts are added is quite confusing
• There are some missing features specifically around account management.

Overall, Salesflare is a simple yet powerful CRM for small and medium-sized businesses selling B2B.

6. Salesforce

Salesforce CRM is a powerful and customizable CRM platform that is best suited for large or scaling businesses and sales teams that need a wide range of sales automation features. With over 20 years of experience, Salesforce has an industry-leading number of integrations with other applications.

Features

Salesforce offers a wide range of features, including:

• Lead management
• Opportunity management
• Sales forecasting
• Activity scheduling
• Reporting
• Automation
• Integrations

Pricing

Starting price is at $25 per user per month (billed annually)

Pros:

• Salesforce offers a wide range of features
• Salesforce is a scalable platform that can be used by businesses of all sizes
• Salesforce integrates with a variety of other applications
• Salesforce offers excellent support to its customers

Cons:

• Salesforce has a steep learning curve, so it may take some time to get up and running
• Salesforce has been the target of several data breaches, so it is important to take steps to protect your data
• Salesforce’s customer support can be slow and unresponsive
• Salesforce has experienced some outages in the past, so it is important to have a backup plan in place

Overall, Salesforce is a powerful CRM platform that can help businesses of all sizes improve their sales, service, and marketing performance. However, it is important to consider the cost and complexity of Salesforce before making a decision.

7. Zoho CRM

Zoho CRM is a platform that helps businesses manage their sales, service, and marketing activities. It is a popular CRM platform that is used by businesses of all sizes.

Features

• Sales Force Automation
• Process Management
• Omnichannel
• Sales Enablement
• Performance Management
• Customization
• Marketing Automation
• Mobile apps

Pricing

Zoho CRM offers 4 pricing plans:

• Standard plan: $18/user/month
• Professional plan: $30/user/month
• Enterprise plan: $45/user/month
• Ultimate plan: $55/user/month

Pros:

• Free plan available
• Affordable pricing plans
• Automation on all plans
• Multiple integrations
• Easy to use
• Mobile app
• 30- to 45-day money-back guarantee

Cons:

• Learning curve
• AI features only on top tiers
• Limited custom fields
• No integrations for free plan

The best way to decide if Zoho CRM is right for you is to try it out for yourself. You can sign up for a free trial to see if it meets your needs.

8. HubSpot

HubSpot Sales CRM is a cloud-based customer relationship management (CRM) platform that helps businesses manage their sales pipeline, track their progress, and close more deals. It is a popular CRM platform that is used by businesses of all sizes.

Features

Some of the key features of HubSpot:

• Email Templates
• Email Tracking
• Document Management & Tracking
• Conversation Intelligence
• Call Tracking
• Sales Automation

Pricing

HubSpot offers two pricing plans:

• Professional plan: Starts at $450/mo
• Enterprise plan: Starts at $1,200/mo

Pros:

• HubSpot Sales CRM integrates with a variety of other applications
• Tracking Sequences and success/conversion rates
• Keeping everything all in one platform
• It facilitates the organization, communication, and tracking of leads for sales reps
• It’s adaptable and works with various programs.

Cons:

• It’s significant but too expensive for large teams.
• No auto-save feature and sometimes information gets lost
• It should offer live chat to free users.

If you’re looking for a CRM solution that can help you grow your sales, HubSpot Sales CRM is a great option. It’s easy to use and packed with features that can help you improve your sales process.